By using our website, Telegram bot, Telegram Mini App or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our website, Telegram bot, Telegram Mini App or services.
Who We Are
ForexVPS.vip provides Windows Forex VPS hosting for traders who use trading platforms, EA robots, algorithmic trading tools and Windows applications.
Our services may include:
- Website information pages.
- Telegram bot.
- Telegram Mini App.
- VPS ordering and checkout.
- Subscription and billing management.
- Customer support.
- Email communication.
- Windows VPS access delivery.
- Server setup and service notifications.
For privacy questions, you can contact us by email:
Information We May Collect
We collect information that is reasonably necessary to provide, manage, secure and improve our services.
Depending on how you use ForexVPS.vip, we may collect:
- Name or display name.
- Email address.
- Telegram user ID.
- Telegram username.
- Telegram first name and last name, if provided by Telegram.
- Telegram language settings, if provided by Telegram.
- Order details.
- Selected VPS plan.
- Selected billing period.
- Selected server location.
- Payment status.
- Transaction reference or payment provider ID.
- Subscription status.
- Renewal date.
- Invoice or receipt information.
- Support messages.
- Communication history.
- IP address.
- Browser and device information.
- Website usage data.
- Security logs.
- Server assignment and service delivery records.
- Information you voluntarily provide when contacting us.
We do not intentionally collect sensitive personal data such as race, religion, political opinions, health data, biometric data or other special categories of personal data.
Please do not send us sensitive personal information unless it is strictly necessary for your request.
Telegram Bot and Telegram Mini App
ForexVPS.vip uses Telegram as a convenient access point for ordering, billing, subscription management and support.
When you use our Telegram bot or Telegram Mini App, Telegram may provide us with basic account information, such as your Telegram user ID, username, display name and language settings.
We may use Telegram related information to:
- Identify your Mini App session.
- Display your orders and subscriptions.
- Connect your Telegram account with service activity.
- Provide customer support.
- Prevent misuse, fraud and unauthorized access.
- Improve the user experience inside the Mini App.
The VPS itself is not located inside Telegram. Telegram is used as an interface for ordering, billing, subscription management and support.
Telegram is a third party platform. Your use of Telegram is also subject to Telegram's own terms and privacy policy.
Email Communication
We use email to send important service information.
This may include:
- VPS access details.
- Order confirmations.
- Payment notifications.
- Renewal information.
- Invoices and receipts.
- Support replies.
- Security notices.
- Account related messages.
- Important service updates.
We may use trusted email and business communication providers to send, receive, store and manage email communication.
When you contact us by email, or when we send you service related emails, your email address, message content and related communication data may be processed by our email service providers.
We use email mainly for operational and service related purposes. We do not use your email address to send unrelated marketing messages unless you have given consent or unless this is otherwise allowed by applicable law.
Orders, Payments and Subscriptions
When you place an order, we collect information needed to process your purchase, prepare your VPS, manage your subscription and provide support.
This may include:
- Selected VPS plan.
- Selected location.
- Billing period.
- Order amount.
- Payment status.
- Payment provider transaction ID or reference.
- Renewal date.
- Subscription status.
- Invoice or receipt information.
- Billing communication history.
We do not store full credit card numbers on our own servers.
Card payments and other payment methods are processed by third party payment providers. These providers may process your payment data according to their own privacy policies, security standards and legal obligations.
We may keep payment status, transaction references and billing records for service delivery, accounting, fraud prevention, chargeback handling, tax compliance and legal record keeping.
VPS Access Details and Service Records
After setup, VPS access details may be sent to the email address provided during checkout or account registration.
These details may include:
- Server IP address.
- Username.
- Initial password or access information.
- Basic connection instructions.
You are responsible for keeping your VPS credentials secure.
We may keep limited service records related to:
- VPS delivery.
- Server assignment.
- Plan type.
- Server location.
- Service status.
- Support history.
- Billing status.
- Abuse prevention.
- Security incidents.
- Service suspension or termination.
These records are used for operational, billing, legal, security and support purposes.
Support and Communication
When you contact support through the Telegram Mini App, Telegram bot, email or another official channel, we may process the information you provide.
This may include:
- Your name or Telegram username.
- Email address.
- Order email.
- VPS plan.
- Server location.
- Description of the issue.
- Screenshots or files you choose to send.
- Communication history.
- Technical details needed to investigate the issue.
We use this information to:
- Answer your questions.
- Resolve technical issues.
- Verify account ownership.
- Provide service support.
- Investigate abuse or security issues.
- Improve service quality.
- Maintain records of customer communication.
Website Data, Cookies and Similar Technologies
When you visit our website, basic technical information may be collected automatically.
This may include:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Pages visited.
- Referring website.
- Date and time of visit.
- Approximate location based on IP address.
- Basic server logs.
- Cookie identifiers or similar technical identifiers, where applicable.
We may use cookies, pixels, local storage or similar technologies for:
- Website functionality.
- Security.
- Fraud prevention.
- Spam prevention.
- Analytics.
- Performance monitoring.
- Remembering user preferences.
- Understanding how visitors use the website.
- Improving our website and services.
Some cookies may be necessary for the website to work properly. Other cookies, such as analytics or marketing cookies, may require consent depending on applicable law.
Where required, we may ask for your consent before using non essential cookies or similar technologies.
Google Services, Analytics, Tag Management and Anti Abuse Tools
We may use Google products and similar third party tools to operate, protect, measure and improve our website and services.
These tools may include, but are not limited to:
- Google Analytics.
- Google Tag Manager.
- Google reCAPTCHA or similar anti abuse tools.
- Google related measurement, security or technical services.
Google Analytics may help us understand how visitors use the website, such as which pages are visited, how users interact with the website and how the website performs.
Google Tag Manager may be used to manage and deploy website tags, such as analytics, security, consent or other technical tags.
Google reCAPTCHA or similar anti abuse tools may be used to protect forms, login areas, checkout flows or other website features from spam, fraud and automated abuse.
These tools may process technical information such as:
- IP address.
- Browser and device information.
- Cookie identifiers.
- Website interaction data.
- Approximate location.
- Referring website.
- Date and time of visit.
- Security and risk signals.
We do not intentionally send sensitive personal information or full payment card data to analytics tools.
Where required by law, we will ask for consent before using non essential analytics, advertising or tracking technologies.
If we add or change analytics, advertising, tag management, anti fraud, newsletter or tracking tools in the future, this Privacy Policy may be updated.
How We Use Personal Information
We may use personal information for the following purposes:
- To provide VPS services.
- To process orders.
- To process payments.
- To manage subscriptions and renewals.
- To send VPS access details.
- To provide customer support.
- To communicate service notices.
- To maintain account and billing records.
- To prevent fraud, abuse and unauthorized access.
- To protect the website, Telegram bot, Mini App and VPS infrastructure.
- To monitor service security and technical stability.
- To detect spam, bots and malicious activity.
- To improve our website, Telegram bot, Mini App and services.
- To analyze website performance and user experience.
- To handle chargebacks, disputes and payment issues.
- To comply with accounting, tax, legal and regulatory obligations.
- To enforce our Terms and Conditions.
- To protect our rights, customers, providers, payment systems and infrastructure.
Legal Basis for Processing
Depending on the situation, we process personal information based on one or more legal bases.
Performance of a contract: we process information to provide the services you order, process payments, manage subscriptions, send VPS access details and provide support.
Legitimate interests: we process information to secure our services, prevent fraud and abuse, maintain technical logs, improve service quality, handle support, protect our business and enforce our terms.
Legal obligation: we process and retain certain information to comply with accounting, tax, payment, regulatory and legal obligations.
Consent: where consent is required, we rely on consent for optional marketing, non essential cookies, certain analytics or similar technologies.
Protection of rights and legal claims: we may process information to establish, exercise or defend legal claims, resolve disputes, respond to chargebacks and protect our rights.
Third Party Services
Our services may depend on third party providers, including:
- Telegram.
- Payment processors.
- Server and data center providers.
- Network providers.
- Email service providers.
- Website hosting providers.
- Analytics providers.
- Security and anti abuse tools.
- Software vendors.
- Other infrastructure partners.
Third party providers may process personal information according to their own privacy policies and legal obligations.
We are not responsible for the privacy practices, security, availability or policies of third party services that we do not control.
International Data Transfers
Some service providers may process data outside your country or outside the European Economic Area.
For example, Telegram, payment providers, analytics providers, email providers, server providers or technical service providers may operate internationally.
Where required by applicable law, we rely on appropriate safeguards for international data transfers, such as contractual protections, adequacy decisions or other lawful transfer mechanisms.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.
Typical retention may include:
- Order and billing records: kept as required for accounting, tax, legal, payment and chargeback purposes.
- Support messages: kept as long as needed to provide support, resolve disputes, maintain service history and protect our rights.
- Technical logs: kept for a limited period for security, troubleshooting, fraud prevention and abuse prevention.
- Telegram and Mini App account data: kept while your account or service relationship is active, unless longer retention is required for legal, billing, security or dispute resolution purposes.
- VPS service records: kept as needed for service delivery, billing, support, abuse prevention, legal compliance and protection of our rights.
- Analytics data: kept according to the settings of the analytics provider and our operational needs.
When data is no longer needed, we delete, anonymize or securely archive it where appropriate.
Some information may be retained longer where necessary for legal compliance, accounting, tax records, fraud prevention, dispute resolution, chargebacks or enforcement of our Terms and Conditions.
Data Security
We take reasonable technical and organizational measures to protect personal information.
These measures may include:
- Encrypted website connections.
- Access control.
- Password protection.
- Limited internal access.
- Secure business account practices.
- Security monitoring.
- Fraud and abuse checks.
- Operational security procedures.
- Service provider security controls.
- Backup and recovery procedures where appropriate.
No internet based service can be guaranteed to be completely secure.
You are responsible for keeping your Telegram account, email account, payment account and VPS credentials secure.
If you believe your account or VPS credentials have been compromised, please contact us as soon as possible.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Request restriction of processing.
- Object to certain processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
- Object to certain direct marketing.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us by email:
We may need to verify your identity before processing your request.
Some information may not be deleted immediately if we are required or permitted to keep it for legal, accounting, tax, payment, fraud prevention, dispute resolution, chargeback, service security or enforcement purposes.
Marketing Communications
We may send service related messages that are necessary for your order, subscription, VPS access, billing, renewal, security or support.
We do not send unrelated marketing emails unless you have opted in or unless this is otherwise permitted by applicable law.
If we introduce newsletters or promotional email campaigns in the future, we will provide an unsubscribe option where required.
Automated Security and Fraud Checks
We may use automated or semi automated tools to help detect spam, bots, fraud, payment abuse, suspicious activity, security risks or violations of our Terms and Conditions.
These checks may use technical data, payment status, Telegram data, website interaction data, IP address, device information, order history or other relevant service data.
These tools are used to protect our customers, services, payment systems, providers and infrastructure.
Children
Our services are not intended for children.
We do not knowingly collect personal information from children under the age required by applicable law to enter into a contract.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it where required.
Links to Other Websites
Our website, Telegram bot or Mini App may contain links to third party websites or services.
We are not responsible for the privacy practices, content, security or availability of third party websites or services.
You should review the privacy policy of any third party service you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on our website or made available through an official ForexVPS.vip channel.
By continuing to use our website, Telegram bot, Telegram Mini App or services after changes take effect, you agree to the updated Privacy Policy.
Contact
For privacy questions, general questions or data protection requests, contact us by email:
For orders, payments, subscriptions and support, please use the Telegram Mini App where possible.